Submetering & billing
Zego (PayLease) Utility Billing
Zego is a property management automation platform covering resident payments, utility billing and expense management, and resident experience, for multifamily owners and managers, homeowner associations, student housing, build-to-rent, and manufactured housing communities. Its copyright notice identifies the company as PayLease, LLC doing business as Zego.
The platform is organized into three products. Zego Pay automates rent and HOA dues collection through ACH, credit card, debit card, and PayPal, integrates receivables into the accounting system, automates reconciliation, and handles voids and refunds, with a staff portal and a resident mobile app. Zego Utility automates utility accounts payable and resident billing, supporting submeter and RUBS billing on a single statement with rent, an automated move-out calculator, submeter health and usage reporting, vacant unit cost recovery, and utility transfer violation recovery. Zego Mobile Doorman automates on-site workflows such as work orders and lease renewals and gives residents a self-service app.
Zego says its payments work rests on 20 years of experience and work with 7,000+ property management companies, and it publishes an integration roster with property management and accounting platforms, with alliance partnerships among several systems. Resident and homeowner support is staffed 24/7/365; client support for managers runs Monday to Friday, 6am to 5pm PT.
What to check directly: pricing is not published. The site asks buyers to request pricing for standard product packages and lists add-on growth features, such as account connection via Plaid and property check scanning, that are quoted separately, as are per-transaction costs. Confirm the integration with your accounting or property management system before signing.
Best for
Multifamily and HOA operators that want rent or dues collection, resident utility billing by submeter or RUBS, and utility accounts payable handled on one platform that integrates with their property management software.
What they do
- Online rent and HOA dues payments
- Flexible rent payment options
- Rental credit reporting
- Resident utility billing (submeter and RUBS)
- Utility expense management and accounts payable
- Vacant unit cost recovery
- Resident mobile app (Zego Mobile Doorman)
- Revenue protection against chargebacks, NSF returns, and fraud
Details
| Attribute | Value |
|---|---|
| How they charge | Not published. The site asks buyers to request pricing for standard product packages, with add-on growth features and per-transaction costs quoted separately. |
What stands out
- Says its payments programs draw on 20 years of experience and work with 7,000+ property management companies.
- Utility product covers submeter and RUBS billing, an automated move-out calculator, and submeter health and usage reporting.
- Resident and homeowner support is available 24/7/365, with client support Monday to Friday, 6am to 5pm PT.
- Copyright notice identifies the company as PayLease, LLC doing business as Zego.