Direct mail & outbound
Virtudesk
Virtudesk is a Bellevue, Washington virtual assistant company that recruits, trains, and places remote-working professionals from the Philippines with business owners. Its assistants cover administrative work, marketing, customer service, prospecting and inside sales, and real estate transaction coordination.
Virtudesk handles hiring, training, and onboarding, then stays involved in managing the placement. Clients are matched with a designated account manager as soon as the interview process starts, and get access to the company's timekeeping app so hours and activity can be reviewed without supervising calls. Assistants are trained on the tools common to their area of expertise.
Alongside dedicated assistants, the company sells Virtudesk NOW, a credit-pack service for businesses that want tasks completed without hiring anyone: clients buy a pack, submit tasks through a request form, and Virtudesk's team delivers them, with stated turnarounds of 24 hours for simple tasks, 48 hours for medium tasks, and 3-5 days for complex work. A separate call center service staffs home-based virtual call assistants for inbound customer communications.
The company was founded in 2016 and lists an office at 325 118th Ave SE, Bellevue. Package terms include a set-up fee and a lock-in period, so the current commitment should be confirmed before signing.
Best for
Real estate teams and brokerages that want a dedicated offshore assistant for cold calling, transaction coordination, marketing, or admin work, plus owners who prefer buying task credits over hiring. Not a fit for on-site help.
What they do
- Prospecting and inside sales virtual assistants
- Administrative virtual assistants
- Marketing virtual assistants
- Real estate transaction coordinators
- Executive virtual assistants
- Customer service virtual assistants
- Home-based virtual call center staffing
- Virtudesk NOW on-demand task credit packs
- Recruiting, training, and onboarding of remote hires
- Timekeeping app and VoIP dialer for clients
Details
| Attribute | Value |
|---|---|
| Founded | 2016 |
| How they charge | Packages require a $450 set-up fee at signing with a three-month lock-in. Call center service is listed at $499/month for business hours, $1,499/month for 24/7, or $0.99/min. |
What stands out
- Recruits and trains remote-working professionals based in the Philippines, and handles hiring, training, and onboarding for the client.
- Clients are matched with a designated account manager from the start of the interview process.
- Virtudesk NOW quotes turnarounds of 24 hours for simple tasks, 48 hours for medium tasks, and 3-5 days for complex tasks.
- Call center service is offered at $499 per month for business hours and $1,499 per month for 24/7 coverage, or $0.99 per minute.
Common questions
- What is Virtudesk NOW?
- Virtudesk NOW is an on-demand task service for businesses that do not want to hire a dedicated assistant. Clients buy a credit pack, submit tasks through a request form, and Virtudesk's team completes and reviews the work before returning it. There is no recruiting, onboarding, or long-term contract.
- Who manages the virtual assistant after hiring?
- Virtudesk handles recruiting, training, and onboarding, and continues to help manage the assistant after placement. A designated account manager is assigned from the interview stage, and clients get access to a timekeeping app to monitor hours.
- What does the call center service include?
- The call center service builds a team of home-based virtual call assistants who answer inbound calls for the business, outsourced from the Philippines. It includes a designated account manager and cyber security insurance, and can be scaled by adding more call assistants.