Tenant programs
TheGuarantors
TheGuarantors underwrites renters who fall short of an operator's income or credit thresholds, then stands behind the lease. It is a licensed insurance agent and broker operating as Guarantors Insurance Agency, and it works with multifamily owners and operators, single-family and build-to-rent portfolios, student housing, and independent landlords.
The core product is a Lease Guarantee, which combines rent coverage with an optional deposit coverage sublimit that serves as a security deposit alternative. The operator enrolls and chooses a coverage amount; conditional or denied applicants apply for coverage; if eligible, the renter pays an upfront premium and moves in; and the operator is covered for defaults, no-shows, holdover, damages, and vacancies. A Zero-Gap Renters Insurance product monitors for coverage gaps and fills them automatically. Student housing operators can instead take a building waiver that covers every occupied bed, so the operator does not have to chase parents or co-signers.
Underwriting analyzes credit, income, and cash flow, and coverage limits are custom from 3 to 12 months of gross monthly rent with an optional deposit sublimit. The company reports approval decisions in 9.6 seconds, more than $7B in lease value protected, and backing from 15 balance sheet partners. Claims are filed through a digital process.
Not all policies or coverages are available in every state, and in California the lease guarantee and deposit replacement surety bonds are surplus lines products. Confirm availability, pricing, and claim terms for the specific state and property before enrolling.
Best for
Multifamily, single-family rental, build-to-rent, and student housing operators who want to approve applicants their screening would decline without carrying the default risk. Independent landlords can enroll a single property with no contract.
What they do
- Lease guarantee with rent coverage
- Security deposit alternative (deposit coverage)
- Zero-Gap renters insurance and compliance monitoring
- Student housing building waiver
- Renter underwriting for conditional and denied applicants
- Digital claims filing
Details
| Attribute | Value |
|---|---|
| Licenses | CA License #0M44435 |
| How they charge | Renters usually pay the lease guarantee premium; the landlord may elect to pay on the renter's behalf. Independent landlords pay nothing to enroll. |
What stands out
- Coverage limits are custom from 3 to 12 months of gross monthly rent, with an optional security deposit sublimit.
- States approval decisions take 9.6 seconds and that more than $7B in lease value has been protected.
- Backed by 15 balance sheet partners and an underwriting model built on a decade of proprietary performance data.
- Says operators can reduce bad debt by up to 70% using the lease guarantee.
- Operates as Guarantors Insurance Agency, a licensed insurance agent and broker; California products are surplus lines.
Common questions
- What is a Lease Guarantee?
- A Lease Guarantee consists of Rent Coverage and optional Deposit Coverage. Rent Coverage lets an operator approve applicants it is unsure about while limiting losses from renter default; Deposit Coverage is an optional security deposit alternative that can be included in the policy.
- How does the student housing waiver differ from rent coverage?
- The Student Building Waiver provides full-building coverage, protecting the entire rent roll and every bed whether occupied by students or non-students, so operators are paid in cases of skips, no-shows, or defaults and do not have to pursue guarantors or parents. Rent Coverage is customized protection for individual residents instead.
- What does an independent landlord pay?
- Nothing. The landlord creates a free account with no contract or long-term commitment and sends the renter an application link. If the renter is approved, the renter pays the premium and the landlord is covered for the full lease term at no cost. If the renter is not approved there is no obligation or cost either way.