How is an agent assigned to my property?

Agents specialise in different neighbourhoods and property types, so each property is matched to the agent best placed to argue it. An owner with several properties will likely have several agents, and can ask for one person as a single point of contact to coordinate between them.

Do I have to sign again each year for you to represent me?

No. Agreements are continuous until the client notifies the firm in writing that representation is no longer needed. Most agreements provide for a protest to be filed automatically every year so the deadline is not missed.

When will I hear from Texas Protax during the year?

The firm sends a Request for Information form at the start of each year so clients can update anything that affects value. Hearing results are emailed later in the year, usually within 24 hours of the appeal — results are not given by phone. Tax rates are set in October, and invoices and account summaries are mailed in November.

Fees are collected at the end of the year based on the greater of three fee scenarios. On residential property the fee is 40% of tax savings; on commercial property it is 33.3% of tax savings. Both carry a minimum and a capped or special-case calculation.

Property tax appeal

Texas Protax

Texas Protax files and argues property tax protests on residential and commercial property, and does nothing else. The firm handles the whole appeal: valuation review and market analysis, informal negotiation with the appraisal district, a formal Appraisal Review Board hearing where needed, and binding arbitration after that.

Clients are sent a Request for Information form at the start of each year to update anything affecting value — a refinancing appraisal, damage, new improvements. Agents specialise by neighbourhood and property type, so an owner with several properties will usually have several agents, with one point of contact available on request. Hearing results are emailed, usually within 24 hours of the appeal, and an online client portal shows assigned properties, proposed values, exemptions, before-and-after results and the final invoice once tax rates are set in October. Representation agreements continue year to year until cancelled in writing, so protests are filed automatically each season.

The firm has represented Texas property owners since 1988 from an Austin office on Cross Park Drive, serving Austin, Central Texas, San Antonio and the Greater Houston area, with Travis, Williamson, Hays and Harris among the counties named. Its team includes licensed consultants, realtors, attorneys, appraisers and former appraisal district employees, and it advertises 312+ years of combined experience and a 95% success rate in property value reductions.

Fees are collected at the end of the year on the greater of three fee scenarios: 40% of tax savings on residential property, 33.3% on commercial, with a minimum. Ask which scenario applies to your property before signing, and note the online savings estimator only covers residential property in Travis and Hays counties.

Best for

Owners of residential or commercial property in Travis, Williamson, Hays and Harris counties who want licensed agents to run the protest through the Appraisal Review Board and, if needed, arbitration.

What they do

Residential property tax protests
Commercial property tax protests
Informal negotiation with appraisal districts
Appraisal Review Board hearing representation
Binding arbitration
Valuation review and market analysis
Automatic annual protest filing
Online client portal with hearing results and invoices

Details

Attribute	Value
Founded	1988
Licenses	Licensed Texas property tax consultants
How they charge	Fees are collected at year end on the greater of three scenarios: 40% of tax savings on residential property and 33.3% on commercial, each subject to a minimum.

What stands out

Has represented Texas property owners since 1988.
Advertises a 95% success rate in property value reductions.
Advertises 312+ years of combined experience across its consultants.
Team includes licensed consultants, realtors, attorneys, appraisers and former appraisal district employees.

Common questions

How is an agent assigned to my property?: Agents specialise in different neighbourhoods and property types, so each property is matched to the agent best placed to argue it. An owner with several properties will likely have several agents, and can ask for one person as a single point of contact to coordinate between them.
Do I have to sign again each year for you to represent me?: No. Agreements are continuous until the client notifies the firm in writing that representation is no longer needed. Most agreements provide for a protest to be filed automatically every year so the deadline is not missed.
When will I hear from Texas Protax during the year?: The firm sends a Request for Information form at the start of each year so clients can update anything that affects value. Hearing results are emailed later in the year, usually within 24 hours of the appeal — results are not given by phone. Tax rates are set in October, and invoices and account summaries are mailed in November.
What do you charge?: Fees are collected at the end of the year based on the greater of three fee scenarios. On residential property the fee is 40% of tax savings; on commercial property it is 33.3% of tax savings. Both carry a minimum and a capped or special-case calculation.