Syrasoft

Syrasoft is a self-storage management software company at 6 Canton St. in Baldwinsville, New York. Its cloud platform, Syrasoft Connect, tracks unit occupancy, assesses rent and late fees, invoices tenants and records payments for single-site and multi-site operators.

The platform includes an Internet Manager module where visitors reserve or rent a unit online, sign the lease electronically and receive a gate access code; electronic signature on leases and automatic payment authorisations, in person through MobileManager or StorageAttendant or by email; a tenant portal for card and ACH payments; autogate integration; and a mobile app for managing a facility remotely. Multi-facility operators switch sites from a dropdown and can report across the whole organisation or drill into a region or a single site. Software updates are released automatically and U.S.-based technical support is available on weekdays.

Reporting runs to over 250 standard reports, with custom reports built on request, and data sits on cloud servers backed by Amazon and Google Cloud services with regular internal security audits. The company also sells a property management version with violation assessment and utility metering, manufactured housing park software, self-storage websites, and a tenant protection and insurance program called Risk Assurance. SyraPay payment services are provided by Fullsteam Operations LLC in the United States and FS Payments Canada Ltd. in Canada, and the company describes three decades of experience behind the product.

The pricing page lists a plan for facilities with 300 units or less and asks buyers to call for pricing options, so no rate is published. Demos and custom quotes are requested through the site.