AI phone agents
swivl
swivl is an automation platform built for self-storage operators. It combines a CRM, AI agents and tenant self-service in one product, so every call, text, email and chat lands in a single inbox, summarised and scored.
The AI agents capture leads and complete rentals, collect payments and send reminders, support and service tenants, and solicit, manage and respond to reviews. For staff, the platform suggests replies, routes messages and automates follow-ups, and it reports on team performance and tenant trends across facilities. A tenant mobile app covers payments, referrals and reviews from move-in to move-out, and the company publishes a guide to running an unmanned facility.
swivl says it serves 3,500+ self-storage locations, has automated 500,000+ industry conversations and has assisted 45,000+ reservations. Operators use its assistants for inventory recommendations, touch-less rentals, call centre deflection, proactive account management and omni-channel marketing. Alongside the platform it runs the Self Storage Lab podcast, webinars, case studies and an industry benchmark report. The platform is operated by Education Bot, Inc.
No pricing is published; the site routes buyers to a booked demo or a live demo of the voice agent. The volume figures above are the company's own platform statistics.
Best for
Self-storage operators, from single sites to large portfolios, who want AI to absorb routine calls, texts and rental questions and keep every channel in one inbox.
What they do
- Self-storage CRM
- AI voice agents for inbound calls
- AI chat, text and email agents
- Unified contact centre inbox
- Automated lead capture and online rentals
- Payment collection and reminders
- Review solicitation and response
- Tenant mobile app
- Facility and team performance reporting
What stands out
- Says it serves 3,500+ self-storage locations.
- Reports 500,000+ automated industry conversations.
- Reports 45,000+ assisted reservations.
- The platform is operated by Education Bot, Inc.