Collections
Southwest Recovery Services
Southwest Recovery Services is a debt collection and accounts receivable management firm headquartered in Addison, Texas. It works commercial and B2B, consumer, healthcare, government and municipal accounts, and its property management practice covers residential and commercial managers as well as storage unit balances and utility debt.
Every location works on contingency: the firm states clients pay nothing unless it collects. Service lines include first-party and third-party collections, revenue cycle management, skip tracing and asset location, and business process outsourcing, all running on the same data platform. The firm says it scores accounts for contact probability before dialing and sequences outreach by timing, channel and balance size, and it argues placement timing matters because recovery rates fall sharply past the six-month mark. New clients get training resources covering submission, reporting and what to expect from placement to resolution.
The company has worked with businesses of every size since 2004 and has built a network of 12 offices across Texas, Georgia, Missouri, Florida, Oklahoma, Ohio and Colorado. It says it is registered, licensed and bonded in every state where it operates and works accounts under the Fair Debt Collection Practices Act, CFPB guidelines including Regulation F, the Fair Credit Reporting Act, HIPAA for healthcare clients and federal bankruptcy law.
One limit is stated plainly on several pages: Southwest Recovery Services does not collect consumer debt in Oregon or Washington. Contingency rates are not published, so ask for the fee schedule by account type and age, and confirm state coverage for the balances you intend to place.
Best for
Park, storage and property management operators placing former-resident balances, damage claims and commercial receivables on contingency. Not an option for consumer debt in Oregon or Washington, which the firm does not collect.
What they do
- Commercial and B2B collections
- Consumer collections
- Property management collections
- Storage unit collections
- Utility debt collections
- Revenue cycle management
- Skip tracing and asset location
- First-party and third-party collections
- Accounts receivable outsourcing
Details
| Attribute | Value |
|---|---|
| Founded | 2004 |
| Other offices | Addison, TX, Houston, TX, Austin, TX, San Antonio, TX, Midland, TX, Snellville, GA, Tampa, FL, Oklahoma City, OK, Columbus, OH, Centennial, CO, St. Louis, MO |
| How they charge | Contingency only: the site states clients pay nothing unless the firm collects. Rates are not published. |
What stands out
- In business since 2004, with a network of 12 offices across Texas, Georgia, Missouri, Florida, Oklahoma, Ohio and Colorado.
- Every location works on contingency: the firm states clients pay nothing unless it collects.
- States it does not collect consumer debt in Oregon or Washington.
- Works accounts under FDCPA, CFPB Regulation F, FCRA and HIPAA standards, with state registration, licensing and bonding where it operates.