Smartsheet

Smartsheet is a work management platform built around a familiar grid: work is entered in rows and columns, then viewed as a Gantt chart, Kanban board, calendar or dashboard depending on who is looking at it. Teams use it for project and portfolio management, intake and approvals, resource planning and reporting.

Individual projects live in sheets that roll up into portfolio views. Intake runs through forms and approval workflows, milestones and dependencies are tracked on the schedule, and workload and capacity are balanced across people, with hiring needs and skills gaps forecast from the same data. Role-based visibility lets executives read portfolio dashboards while delivery teams work in Gantt or Kanban. Integrations keep other systems in sync, and AI features summarize project status, flag risk before stakeholders ask, and answer questions against the work data from other AI tools.

Smartsheet was founded in 2005 and says it is used by nonprofits, small businesses and more than 85% of Fortune 500 companies. For property teams the relevant use case is capital project management: standardizing process, controlling budgets and keeping portfolio-level visibility from planning through delivery. Support is tiered, with a Standard package included in the Enterprise plan and a Premium package carrying 24x7 phone support and Pro Desk guided coaching sessions, included with Advanced Work Management or sold as an add-on.

Plan pricing is not published on the pages crawled and support level is tied to plan, so confirm which tier includes phone support and how many editor seats you actually need. The figures the marketing pages quote for hours saved, productivity gains and tool consolidation savings come from customer stories rather than a published benchmark.