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Property management software

SiteLink Web Edition

SiteLink is management software for self-storage operators, covering unit inventory, tenant billing and autopay, leases, and reporting. It runs in a browser and is sold alongside SiteLink Merchant Services for payment processing.

Features include online reservations, rentals, and payments, electronic signature and lease audits, revenue management, a CRM, phone integration, email and text messaging to tenants, and real-time reports that can be viewed, printed, or emailed in Excel, PDF, or text format. The Corporate Control Center manages multiple stores with dashboards and rankings and standardizes settings and letters across sites. The myHub companion runs on a tablet, phone, PC, or Mac for payments, move-ins and move-outs, transfers, walk-through audits, and reports, at no additional cost.

Operators choose from more than fifty technology partner integrations, including call centers, kiosks, tenant insurance, access systems, and listing services, and partners can pull real-time data through the SiteLink API. The company maintains PCI DSS Level 1 and SOC 1 Type II certification. Packages exist for sites with fewer than 250 units as well as for multi-store and large operators, and a Windows-installed StandAlone edition is also offered.

SiteLink was founded in Raleigh, North Carolina in 1996 and reports a team of 97. It states that its users include more than 15,000 operators. The site announces that SiteLink is moving to Storable.com, that logins, integrations, and technical and billing support are handled there, and that sitelink.com will redirect in the coming months.

Best for

Self-storage operators from a single facility to multi-store portfolios who want browser-based management software with gate, kiosk, and call-center integrations. Note that the product is moving under Storable's website.

What they do

  • Self-storage management software
  • Online reservations, rentals, and payments
  • Tenant billing and autopay
  • Revenue management
  • Electronic signature and lease audits
  • Corporate Control Center for multi-store operators
  • Business intelligence and real-time reporting
  • Merchant services and payment processing
  • Tenant email and text notifications
  • Third-party API and partner integrations

Details

AttributeValue
Founded1996
Team size51-200 employees
MembershipsPCI DSS Level 1 certified, SOC 1 Type II certified

What stands out

  • Founded in Raleigh, North Carolina in 1996
  • Reports a team of 97 across programming, client services, sales, and merchant services
  • States that SiteLink users include more than 15,000 operators
  • Maintains PCI DSS Level 1 and SOC 1 Type II certification
  • Offers special packages for sites with fewer than 250 units
  • Announces that sitelink.com will redirect to Storable.com in the coming months