Note & seller-finance management
Shaw Systems Associates
Shaw Systems Associates, LLC develops loan and lease servicing software for banks, finance companies, and other lenders. Its platform, Spectrum, covers the servicing life cycle: accounting, customer service, omni-channel borrower communication, payment processing, delinquency management, collections, recovery, and placement.
The system ships preconfigured, with out-of-the-box servicing configuration and business rules a lender can adapt rather than build. Configuration governs the loan life cycle path, queueing, workflow automation, real-time account alerts, and the account views each agent work group sees. An API-first architecture handles integrations with payment tools and third-party systems, and reporting includes out-of-the-box reports, drag-and-drop dashboards, and open API access to production data.
Coverage extends beyond consumer loans to commercial lending, including lines of credit, multiple draws, sold participations, construction and REO loans, ARMs, SBA loans, cross-collateralization, and non-accrual tracking, plus leases, home improvement lending, and securitization reporting. Client services include implementations and upgrades, operational best practice assessments, business process automation, third-party integration, and dedicated development teams.
The company says it has focused solely on servicing for over fifty years and that its migration specialists have handled hundreds of conversions from off-the-shelf and in-house systems. Prospective buyers can supply example loan data so the vendor can replicate their loan products in a demonstration. Correspondence is directed to the Houston, Texas office. Pricing is not published.
Best for
Lenders and servicers replacing a legacy or in-house servicing system who need configurable workflows, collections, and securitization reporting in one platform. Not a fit for an owner servicing a handful of seller-financed notes.
What they do
- Loan and lease servicing software
- Collections and recovery management
- Commercial loan servicing
- Payment processing integrations
- Lending CRM
- Securitization tracking and reporting
- Portfolio conversion and data migration
- Implementations and upgrades
- Business process automation
- Dedicated development teams
Details
| Attribute | Value |
|---|---|
| Offices | Houston, TX |
What stands out
- Says it has developed loan management and collections software for over fifty years, focused solely on servicing
- Offers an open API and drag-and-drop custom dashboards, with access to real-time production data in its single-tenant cloud
- Commercial module handles participations, multiple draws, construction and REO loans, SBA loans, and non-accrual tracking
- States its migration team has handled hundreds of portfolio conversions
- Directs all correspondence to its Houston, Texas office
Common questions
- What does Shaw Systems sell?
- Loan servicing software. The company provides a loan management platform that uses its APIs to consolidate servicing, collections, payment processing, and lending CRM into a single system.
- Will a lender have access to its own data?
- Yes. Shaw Systems provides out-of-the-box reporting, drag-and-drop custom dashboards, and a fully open API. In its single-tenant cloud offering it provides access to real-time production data, which the company says almost all of its finance clients require.
- What does converting to Shaw Systems involve?
- The company says it has converted live portfolios for decades, from both off-the-shelf and home-grown systems, mapping existing data to the new system and building custom migration tools to automate the conversion. Its migration specialists have handled hundreds of conversions.
- Can a lender try the system before buying?
- Yes. By supplying example loan data, a prospective customer can have Shaw replicate the structure of its own loan products to show how configuration would automate the relevant processes.