Ruby Receptionists

Ruby provides virtual receptionists and managed live chat for small businesses. Its receptionists answer calls, greet website visitors, answer frequently asked questions, transfer callers, take messages, collect information and schedule appointments — part-time, on demand or around the clock.

Receptionists work from proprietary software with AI-supported call flows, which the company says lets human team members concentrate on the conversation while giving business customers visibility into what happened on each call. The service connects to tools a business already uses: CRM systems, calendars, legal practice software such as Clio, MyCase and Filevine, and phone services such as Grasshopper. Zapier-powered integrations extend that to thousands of other apps, and Ruby says it works with 20+ other scheduling tools.

Ruby has been operating since 2003 and says more than 15,000 businesses use it. It reports handling over 1.1 million conversations per month, generating 1.6+ million leads per year, an average answer time under 10 seconds, and filtering 20,000 robocalls per month with AI screening. It publishes tailored pages for legal, home services, business services, medical, financial services and solo operators, and says customers reclaim 10+ hours per month by delegating calls.

Rates are not published on the main pages; the company writes about what a virtual receptionist costs per month on its blog and quotes plans on request. Confirm how minutes or conversations are counted, and exactly which tasks receptionists will and will not perform for a property management office.