RMS Cloud

RMS is a cloud property management system for hospitality operators. It says it has supported operators since 1983 and is used by more than 6,000 hotels, motels, holiday parks, campgrounds, and serviced apartments in more than 70 countries.

For campgrounds and RV parks the platform covers reservations, interactive site maps that let guests pick an exact spot and filter by amenity, housekeeping schedules that vary by site type and length of stay, maintenance tracking through a built-in hub, and utility metering that captures gas, water, and electricity per guest or unit and on-charges it automatically instead of leaving it to manual billing.

Across property types it adds a built-in channel manager for OTA, GDS, corporate, and travel agent distribution with control over how inventory is sold on each channel, a booking engine and guest portal for self check-in, check-out, rebooking, and two-way messaging, loyalty and promotional offers, owner and trust accounting with an owner portal and downloadable statements, and reporting on occupancy, forecasts, RevPAR, and year-to-date performance.

RMS Pay is the embedded payments product, handling scheduled payments, payment requests by link, pre-authorisations, and mobile sales away from the front desk. The company reports that 98% of RMS Pay customers get fewer than one chargeback per month and 72% save between one and five hours a week. Its stated headquarters is Keilor Park in Victoria, Australia, with further addresses in the United Kingdom, San Diego, and Singapore. Pricing is not published.