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Payments & rent collection

Rentec Direct

Rentec Direct is property management software for landlords, investors, and property managers, built and supported from Grants Pass, Oregon. It comes in three editions: Starter for landlords with ten or fewer properties, Pro for landlords and investors, and PM for property managers who need trust accounting.

The software covers full general ledger accounting for properties, tenants, and owners, online rent collection by ACH, credit card, or electronic cash payment, tenant screening ordered inside the system, vacancy publishing to rental listing sites with online applications and prospect tracking, tenant and owner portals with a mobile app, work orders and recurring maintenance, and a property website. A self-storage configuration tracks units and tenants, applies automated late fees, and handles digital storage agreements with built-in e-signature. Integration partners include Plaid for bank sync, PayNearMe for cash payments, Payscore for income verification, PetScreening, Dropbox Sign, and others.

Pricing is published in full. Starter is a flat $25 a month for up to 10 properties and tenants. Pro and PM both start at $50 a month, with $60 saved on annual billing, and scale by unit count up to 2,500 units, above which the company quotes. Screening packages run $14.95 to $29.45 on Starter and $10.00 to $18.00 on Pro and PM at subscriber rates. Incoming ACH is free on Pro and PM within a fair-usage allowance of one payment per active property per month and $0.50 for each payment beyond that, outgoing ACH is $0.50, and card payments run 2.95% on Pro and PM against 3.50% on Starter.

The company says it was founded in 2007, is privately held and independently owned, has never taken outside investors or venture capital, and keeps all staff, including customer service, at its Grants Pass office. It reports more than 16,000 landlords and property managers on the platform covering more than $200 billion in real estate assets, and says it has won Customer Service Department of the Year at the American Business Awards every year since 2018.

Best for

Landlords and small to midsize managers, including self-storage owners, who want published per-unit pricing, trust accounting, and US-based phone support. Portfolios above 2,500 units are quoted individually.

What they do

  • Property management software
  • General ledger accounting for properties, tenants, and owners
  • Online rent collection by ACH, card, or cash
  • Tenant screening at subscriber rates
  • Trust account management and reporting
  • Vacancy publishing and online applications
  • Tenant and owner portals
  • Work order and maintenance tracking
  • Self-storage unit management
  • Property management websites
  • Owner payouts by ACH
  • Landlord and tenant mobile apps

Details

AttributeValue
Founded2007
OwnershipPrivate
How they chargeStarter $25/month for up to 10 properties; Pro and PM from $50/month, scaling by unit count to 2,500 units, above which pricing is quoted.

What stands out

  • Founded in 2007 and says it has never taken outside investors or venture capital.
  • Reports more than 16,000 landlords and property managers using the software.
  • Says the software covers more than $200 billion in real estate assets.
  • All staff, including customer service, are based at the Grants Pass, Oregon office.
  • Says it has won Customer Service Department of the Year at the American Business Awards every year since 2018.

Common questions

What does Rentec Direct cost?
Starter is a flat $25 a month for ten or fewer properties and tenants. Pro and PM start at $50 a month, with $60 saved on annual billing, and scale by unit count to 2,500 units; above that the company quotes a price.
Who owns Rentec Direct?
The company says it is privately held and independently owned, was founded in 2007, and has never taken on outside investors or venture capital.
Is Rentec Direct's support outsourced?
No. The company states that all of its staff, including customer service, are located in the United States at its Grants Pass, Oregon headquarters, and that support staff are former property managers or landlords.
Can Rentec Direct manage a self-storage facility?
Yes. A self-storage configuration tracks each unit and its tenant, lease terms, and payment status, takes online payments, applies automated late fees, and stores digital rental agreements, with accounting and reporting built in.