Skip to content

Direct mail & outbound

PhoneBurner

PhoneBurner is a sales dialer platform for outbound calling teams. It dials contact lists, connects reps with no pause or delay when someone answers, and automates the work around each call: one-click voicemail drops, instant emails and SMS based on call outcome, notes and tags, contact management, call logging, and CRM updates.

The product is built around answer rates as much as call volume. Calls are placed on a Tier 1 network prioritized by carriers; ARMOR monitors, optimizes, and remediates number reputation to reduce Spam Likely flags, with a spam flag number tester and full service remediation; and Connect Scores use carrier signals to score numbers in real time and skip those with almost no chance of a pickup. Reporting covers calls, talk time, activities and outcomes, with custom reports, real-time call monitoring and coaching, call recordings, and AI call summaries and transcripts.

The company was founded in 2008 and runs a US-based remote team. It reports 3000+ customers, says teams reach over 10% answer rates and up to 4x more live conversations, and advertises up to 80 contacts per hour per rep with no per-minute charges. It sells into financial services, mortgage, insurance, political, and solar teams among others.

Pricing is not shown on the pages reviewed; the site routes buyers to a free trial. The productivity figures cited are the company's own.

Best for

Acquisitions, leasing, or sales teams making hundreds of outbound dials a day who need voicemail drop, automated follow-up, and number-reputation monitoring; not worth the setup for teams calling a handful of prospects a week.

What they do

  • Power dialing for outbound sales teams
  • One-click voicemail drops
  • Email and SMS follow-up triggered by call outcome
  • ARMOR spam-flag monitoring and remediation
  • Connect Scores pickup-likelihood scoring
  • Call recording, AI summaries, and transcripts
  • Lead distribution and contact management
  • Call reporting, live monitoring, and coaching

Details

AttributeValue
Founded2008

What stands out

  • Founded in 2008 and reports 3000+ customers using the dialer.
  • Places calls on a Tier 1 network and monitors number reputation through its ARMOR service to reduce Spam Likely flags.
  • Advertises up to 80 contacts per hour per rep with no per-minute charges.
  • States that teams reach over 10% answer rates and up to 4x more live conversations.