Kiosks
Olea Kiosks
Olea Kiosks designs, engineers, and manufactures self-service kiosks in the United States. The company traces its start to 1975, when its founder began building furniture, cabinetry, display exhibits, and commissioned work in a rented garage in Downey, California, adding kiosks later. It describes itself as family-owned and operated and now works from a campus in Southern California.
Buyers choose between standard, purpose-built kiosk models, quoted at four to eight weeks production time, and custom units built from the customer's own design or Olea's. In-house departments cover creative consulting and graphic creation, mechanical and structural engineering, integration services, IT work including product testing, computer ghosting and hardware selection, logistics, installation and field service, and certification services.
Olea states that more than 1,000 organizations use its kiosks and that more than 50,000 kiosks are deployed across more than 15 industries. Its published applications are casino loyalty, healthcare, check-in, government, higher education, hospitality, order entry, retail, ticketing, virtual receptionist, wayfinding, and financial services, where kiosks handle domestic and international remittance, utility, telecom, insurance and government bill payment, instant card issuance, and guided loan and credit applications with identity verification. Financial services units come as lobby, through-wall, and outdoor enclosures.
Pricing is quoted per project and financing options are referenced but not detailed. Support runs through a help desk reached by phone using the serial number on the back of the unit. Self-storage is not among the industries the site lists, so a storage operator should confirm which management-software integrations Olea has already built before specifying a unit.
Best for
Operators deploying anywhere from five units to five hundred who need US-built self-service hardware plus engineering, integration, installation and field service. Storage operators should confirm software integration, which the site does not name.
What they do
- Standard purpose-built kiosk models
- Custom kiosk design and manufacturing
- Mechanical and structural engineering
- Kiosk integration services
- Certification services
- Logistics, installation and field service
- Financial services kiosks for bill payment and card issuance
- Healthcare and patient check-in kiosks
- Wayfinding kiosks
- Ticketing and order entry kiosks
Details
| Attribute | Value |
|---|---|
| Founded | 1975 |
| Ownership | Private |
What stands out
- States more than 1,000 organizations use Olea kiosks.
- States more than 50,000 kiosks are deployed across more than 15 industries.
- Standard kiosk designs are quoted at four to eight weeks production time.
- Manufacturing is done in the USA at the company's Southern California facility.
- Traces its origins to 1975 and describes itself as family-owned and operated.
Common questions
- How long does a standard Olea kiosk take to produce?
- Olea quotes four to eight weeks production time for its standard, purpose-built models. Custom units are built from the customer's own design or Olea's and include services such as testing, integration and shipping, so lead time on those is quoted per project.
- What support does Olea provide after a kiosk is installed?
- Olea runs a help desk reached at its main number. Callers are asked to have the serial number from the silver tag on the back of the kiosk ready, which lets a specialist pull up the machine's full build record. The company says most support calls last about 10 minutes and that roughly 90% of technical issues are fixed over the phone. Help desk hours are 6:30 AM to 5:00 PM PST, with email for after-hours questions.