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Reservation & booking systems

Newbook

Newbook is a cloud-based property management and reservation system for RV parks, campgrounds, holiday and caravan parks, hotels, motels, marinas, apartments, retirement and lifestyle communities, and vacation rentals. It combines a property management system, an online booking engine on the operator's own website, a central reservation system for multi-property operators and a channel management platform in one product.

Beyond reservations, the platform covers interactive site maps that let guests pick a specific site and download a park map, contactless and self-service check-in, key card access, automation of housekeeping, maintenance, event and front-office tasks with alerts and reminders, stored guest records that carry across bookings, and accounting software integrations. Newbook is sold in two packages: Newbook Essentials, built for single-site operators and smaller multi-park groups, and an enterprise tier that gives each property a single-tenancy database, custom reporting with access to historical data, and rate, inventory and occupancy management across any number of properties. A done-for-you digital marketing service and a WordPress booking engine plugin are offered alongside.

The company was founded in 2010 and describes a team of 65+ industry-trained employees, with offices in Australia, North America, the United Kingdom and the Philippines, and a US office in Austin, Texas. It reports 50,000+ users worldwide, 1,000+ businesses on the channel management platform, 250+ bookings processed every minute, 100+ integrations and connections, and 99.99% server uptime. Support is available around the clock and backed by a knowledge base of how-to and support articles.

Pricing is not published; both packages are quoted after a demo or information pack request. Confirm which features sit in Essentials rather than the enterprise tier, and which of your existing tools are on the integration list, before comparing quotes.

Best for

RV park and campground operators, from single-site owners to multi-park groups, who want reservations, site maps, channel management and self check-in in one system. Buyers who need published per-site pricing before a demo will have to ask for a quote.

What they do

  • Property management system for RV parks and campgrounds
  • Commission-free online booking engine
  • Central reservation system for multi-property operators
  • Channel management and distribution
  • Interactive site maps for guest site selection
  • Contactless and self-service check-in
  • Key card and door access integration
  • Automated housekeeping, maintenance and front-office tasks
  • Digital marketing services
  • WordPress booking engine plugin

Details

AttributeValue
Founded2010
Team size51-200 employees

What stands out

  • Founded in 2010, with offices in Australia, North America, the United Kingdom and the Philippines and a US office in Austin, Texas.
  • Describes a team of 65+ industry-trained employees.
  • Reports 50,000+ users worldwide and 250+ bookings processed every minute through its systems.
  • Reports 1,000+ businesses on the channel management platform, 100+ integrations and 99.99% server uptime.

Common questions

Can guests choose which site they book?
Yes. An interactive site map can be uploaded into Newbook so guests click a highlighted area to see site size, bed numbers and pricing, then book straight through the online booking system. Guests can download the park map as a PDF, or the park can hand out a printed version on arrival.
Can one login manage multiple properties?
Newbook allows multiple properties to be managed from the same login. On Newbook Corporate, reports can be run in one area across all of the businesses.
Does Newbook store repeat guest details?
Newbook stores all guest information, including travel agents and corporate clients, so details never need to be entered twice. Typing a name displays possible matches.
What accounting help does Newbook provide?
Newbook can assist with integrating accounting software, but it does not offer accounting or financial advice.
Which daily tasks can be automated?
Newbook can automate a wide range of daily tasks across housekeeping, maintenance, events and front office, with automated alerts and reminders so items are not missed.