Submetering & billing
Minol
Minol USA, which trades as Minol USA powered by Brunata, installs utility meters and bills residents for what they use. It works in multifamily, military, affordable, and student housing, as well as for municipalities and commercial properties, covering electricity, water, gas, and chilled water.
A meter programme starts with a technician survey of the existing properties, an audit by a solution architect and compliance team, and a utility consultant's recommendation on which metering technology fits. The company services and manages existing water, gas, or electric metering systems as well as retrofitting properties that have none, and it publishes guidance on system life: with battery changes every seven to eight years an AMR system lasts roughly ten years, while meters themselves run about ten to twelve years before ageing meters read low and cut into cost recovery. Extended warranty agreements are available on selected systems, and meters carry a lifetime warranty for clients who also contract for billing.
Beyond installation and billing, the company offers utility expense management, leak detection for silent leaks in toilets, water heaters, walls, and floors, and tenant-controlled thermostats through a CloudManager platform where a landlord swaps tenants in and out with a few clicks. It says it services and maintains 1.5 million hardware components nationwide each year.
Minol USA is headquartered in Addison, Texas, with regional and support offices around the country, and is part of the Minol-ZENNER Group, a German family-owned group whose global team monitors and services more than 30 million utility meters and produces more than 5.4 million bills a year for 30,000 clients. The group acquired Brunata International in 2018. ZENNER USA, also in Addison, manufactures and distributes water and heat meters with a US plant in Banning, California. Pricing is not published; the site's own pages disagree on the group's worldwide headcount and office count, so treat those figures with care.
Best for
Owners of multifamily, military, student, affordable, or manufactured housing portfolios that want meters installed, serviced, and residents billed by one vendor. Better suited to portfolios than to a single small property.
What they do
- Water, gas, and electric submeter installation
- Meter retrofits and metering system upgrades
- Meter service, maintenance, and AMR system support
- Resident utility billing
- Utility expense management
- Meter programme evaluation and compliance audits
- Leak detection monitoring
- Tenant thermostat control through CloudManager
- Extended warranty and meter service agreements
Details
| Attribute | Value |
|---|---|
| Ownership | Subsidiary |
| Team size | 51-200 employees |
What stands out
- Headquartered in Addison, Texas, with regional and support offices around the country.
- Says it services and maintains 1.5 million hardware components nationwide each year.
- The group's global team monitors and services more than 30 million utility meters worldwide.
- Produces more than 5.4 million bills a year for 30,000 clients.
- Offers a lifetime meter warranty for clients who also contract for billing services.
- The Minol-ZENNER Group acquired Brunata International in 2018.
Common questions
- How long does a submetering system last?
- Minol says that with battery changes every seven to eight years an AMR system lasts approximately ten years, while the meters themselves run about ten to twelve years. Meters wear out before the AMR system does, and as they age they read low, which reduces utility cost recovery. Electronic components also go obsolete over time, making replacement harder.