Direct mail & outbound
Melissa
Melissa is a data quality company headquartered in Rancho Santa Margarita, California that verifies, corrects, and enriches contact, property, and business data. It says it has worked in the field for 40 years, starting with the creation of ZIP+4, and that more than 10,000 businesses use its solutions.
The address engine is sold three ways: single lookups for one address at a time, batch cleansing for a whole list, and verification APIs that put the check inside another application. Around it sit identity verification, geocoding, data matching and enrichment, e-commerce onboarding tools, and mailing tools built to qualify a list for postal discounts under USPS CASS and PAVE certification. Free and premium Lookups tools let a buyer test contact, property, and business data before committing.
Melissa reports processing more than 1 trillion records. It states that its solutions are GDPR and CCPA compliant and meet SOC 2 and HIPAA/HITrust standards, and describes implementing an information security management system conforming to ISO/IEC 27001:2022. Outside the California headquarters the site lists an office in Cologne, Germany and one in Bangalore, India, plus contact numbers for the United Kingdom, Italy, Australia, Singapore, Mexico, and China.
Support is split by relationship: annual subscribers file tickets through a customer support portal using a Customer ID, while credit users and Lookups users have their own channels. The site publishes a pricing section, a catalog, and a free trial, but list prices depend on the data set and volume, so ask for a quote on the specific product you need.
Best for
Mailers, marketers, and data teams that need addresses, names, phones, emails, and property records verified at scale, by API, in batch, or through a data quality platform. Direct marketing buyers can also license lists, data appends, and hygiene services.
What they do
- U.S. and international address verification
- Batch address cleansing for mailing lists
- Address verification APIs
- Identity verification and fraud reduction
- Contact, property, and business data enrichment
- Geocoding and location data
- USPS CASS and PAVE certified mailing tools
- Direct marketing lists, data appends, and data hygiene
Details
| Attribute | Value |
|---|---|
| Other offices | Cologne, Germany, Bangalore, India |
| Memberships | USPS CASS Certified solutions, USPS PAVE Certified solutions |
What stands out
- Says it has spent 40 years in data quality, beginning with the creation of ZIP+4.
- Reports more than 10,000 business customers and over 1 trillion records processed.
- Lists offices in Cologne, Germany and Bangalore, India alongside its California headquarters.
- States that its solutions are GDPR and CCPA compliant and meet SOC 2 and HIPAA/HITrust standards.
- Describes implementing an information security management system conforming to ISO/IEC 27001:2022.