Direct mail & outbound
JustCall
JustCall is a cloud phone and SMS platform for sales and support teams. It provides business numbers, inbound and outbound calling, dialers, SMS and WhatsApp messaging, IVR and call routing, automated call distribution, call recording and monitoring, and AI features including call scoring, coaching, note taking, sentiment tracking and voice agents that answer or place calls.
Plans are per user with a minimum of two licenses. Team is $29 per user per month billed annually and includes unlimited outbound minutes under a fair usage policy, 500 SMS segments, a local number, more than 100 CRM and data integrations, IVR and call menu setup, team analytics and API access up to 1,800 requests per hour. Pro at $49 adds intelligent call routing, Salesforce CTI, advanced roles and permissions, advanced analytics and higher API limits. Pro Plus at $89 adds multi-channel AI note taking, real-time agent assist and AI script compliance. A higher tier adds single sign-on, an enterprise SLA, HIPAA and GDPR compliance, personalized onboarding and a dedicated support line, and AI voice agents are priced separately.
Coverage is international: numbers are available in more than 70 countries, subject to availability, including local, national and mobile numbers in the United States, with porting supported. The company markets industry versions for financial services, real estate, healthcare, education, home services and retail, and says it is used by more than 6,000 businesses.
Trials start without a credit card and include 14 days of JustCall AI. Sales is reachable on +1 (951) 666-8896 and support at help@justcall.io, with an office listed at 355 Bryant Street, #403, San Francisco, California 94107. Check the fair usage policy behind the unlimited minutes and SMS allowances before sizing a dialing team.
Best for
Sales or support teams of two or more who dial and text leads out of a CRM and want dialers, recordings, and AI coaching in one per-user subscription billed annually.
What they do
- Business phone numbers in 70+ countries
- Outbound dialers for high-volume outreach
- SMS and WhatsApp messaging with automations
- IVR, call menus, and intelligent call routing
- Automated call distribution
- Call recording and live monitoring
- AI call scoring, coaching, and note taking
- AI voice agents for inbound and outbound calls
- CRM and data integrations
- Analytics and reporting for team performance
Details
| Attribute | Value |
|---|---|
| How they charge | Team $29, Pro $49, and Pro Plus $89 per user per month, billed annually, with a two-license minimum. AI voice agents priced separately. |
What stands out
- Plans start at $29 per user per month billed annually, with a minimum of two licenses.
- Pro is $49 per user per month and Pro Plus is $89, adding AI note taking, real-time agent assist, and script compliance.
- Offers local numbers in more than 70 countries and over 100 CRM and data integrations.
- Says it is used by more than 6,000 businesses.
- Free trial requires no credit card and includes 14 days of JustCall AI.