Collections
IQ Data International
I.Q. Data International is a collection agency in Bothell, Washington that works with the multifamily housing industry. It recovers balances owed by former residents on behalf of apartment owners and property managers, and says it is 100% dedicated to the multifamily housing industry.
The agency has been serving the collection needs of businesses and consumers since 1998, and states that all of its debt recovery specialists are located in the United States. It takes compliance seriously enough to be certified through the Professional Practices Management System from the Association of Credit and Collection Professionals, and frames its approach as resolving debt with past residents in a fair and courteous manner while protecting consumer rights.
Consumers are directed to an online payment portal where they can pay as a guest without creating a login, register an account to pay later in the month, view account details, or use a chat agent. The site carries the required debt collector disclosure and posts phone hours for its call center.
Its licensing is published on the site: NMLS #971181, California debt collection license #10045-99, and Nevada compliance manager credentials. Contingency rates are not published, so ask for the fee schedule and the placement and reporting process before signing.
Best for
Apartment and multifamily owners or managers placing former-resident balances with a collection agency that works only in that industry and keeps its recovery staff in the United States.
What they do
- Former-resident debt collection for apartment communities
- Collection services for the multifamily housing industry
- Online consumer payment portal
- Guest payments without account registration
- Consumer account management and payment scheduling
- Chat and phone support for consumers
Details
| Attribute | Value |
|---|---|
| Founded | 1998 |
| Licenses | NMLS #971181, California debt collection license #10045-99, Nevada Compliance Manager license #CM12376, Nevada Compliance Manager identifier #2380098 |
| Memberships | Professional Practices Management System certification (Association of Credit and Collection Professionals) |
What stands out
- Has served the collection needs of businesses and consumers since 1998, from Bothell, Washington.
- States that all of its debt recovery specialists are located in the United States.
- Certified through the Professional Practices Management System from the Association of Credit and Collection Professionals.
- Publishes its licensing: NMLS #971181 and California debt collection license #10045-99.