Property management software
Innago Storage
Innago is rental management software for independent landlords, and self-storage is one of the property types it supports, alongside single-family, multifamily, commercial space, student housing, marinas, mobile homes and parking. Tenants apply, sign and pay online, and the operator tracks units, payments and documents in one account.
The platform handles online rent collection with late fee and invoice automation, online leasing and document storage, custom applications and tenant screening, tenant messaging, maintenance requests, and financial tracking and reporting. Rent reaches the operator in one to two business days, with a three business day hold the first time a tenant pays or uses a new funding source, and each payment shows its expected deposit date. Setup is self-service - create an account, add properties, invite tenants - with one-to-one onboarding demos on request.
Innago is free to the operator, with no monthly fee, no setup fee and no contract, and the company says every feature is included at no cost. It was built by two landlords who found existing software too expensive and too heavy for small portfolios. Support runs by email at support@innago.com and by phone on 513-964-0172.
The self-storage landing page recorded for this listing returned a 404 when crawled, and the site does not spell out storage-specific functions such as gate integration, unit sizing or lien workflow. Ask Innago which storage features are live and what tenants pay in payment processing fees.
Best for
Independent operators running a handful of storage facilities, or a mixed rental portfolio, who want free online leasing, rent collection and screening and can work without storage-specific gate control and revenue management.
What they do
- Online rent collection
- Online leasing and e-signatures
- Tenant screening and custom applications
- Late fee and invoice automation
- Financial tracking and reporting
- Tenant messaging
- Maintenance request tracking
- Document storage
- Tenant credit reporting
- Renter's insurance for tenants
Details
| Attribute | Value |
|---|---|
| How they charge | Free to the operator: no monthly fee, no setup fee and no contract. |
What stands out
- Free to the operator: no monthly fee, no setup fee and no contract.
- Supports self-storage alongside single-family, multifamily, commercial, student housing, marina, mobile home and parking rentals.
- Rent payments typically land in one to two business days, with a three business day hold on a tenant's first payment.
Common questions
- What is Innago and who is it for?
- Innago is free, cloud-based property management software built for independent, small to mid-sized landlords, from one unit up to several hundred. It was designed by and for local landlords rather than enterprise property management companies with large software budgets.
- Can Innago be used for self-storage?
- Yes. The platform supports self-storage facilities along with single-family homes, multifamily apartments, commercial space, student housing, marinas, mobile homes and parking, and a mixed portfolio can be managed in one account.
- How long does it take to receive rent payments?
- Usually one to two business days. Payments process Monday to Friday, 9am to 5pm Eastern, and anything submitted after 5pm starts processing the next business day. A tenant's first payment, or first payment from a new funding source, is held three business days, and a failed payment resets that hold.