Reservation & booking systems
Guesty
Guesty is a property management platform for short-term rental and hospitality operators, from hosts with a single listing to portfolios of several hundred. It pulls reservations, guest messaging, distribution, operations, pricing, and payments into one system.
A channel manager pushes listings to Airbnb, Vrbo, Booking.com, and more than 60 other booking sites with real-time sync to prevent double bookings, while a multi-calendar and unified inbox consolidate reservations and guest messages from every channel. Operations tools cover cleaning and maintenance task assignment, smart locks through LocksManager, multi-unit and complex management, and reporting; a website builder takes direct bookings; and the company says the platform now runs on a connected network of AI agents that act on the operator's behalf.
Money runs through GuestyPay, which collects payments, verifies cards, reconciles payouts, and applies AI fraud screening, with Stripe, Hyp, and Merchant Warrior available as third-party processors and expense cards for team spending. Add-ons include guest screening, damage protection, travel protection, and embedded liability coverage of up to $1M per plan, applied automatically to reservations at opted-in properties. An outsourced Guest Communication Service answers guest messages on the operator's behalf, which Guesty says improves response times by up to 74%.
Plans are tiered by portfolio size, with Lite for 1 to 3 listings, Pro for 4 to 199, and an enterprise tier for 200 or more; several features, including unlimited integrations, customizable owner statements, and the AI pricing tool, sit only at the higher tiers, so match the tier to the features you actually need.
Best for
Short-term rental managers running several listings across Airbnb, Vrbo, and Booking.com who want distribution, guest messaging, operations, and payments in one platform. A single-listing host will likely only need the Lite tier.
What they do
- Channel management across 60+ booking sites
- Unified guest inbox and messaging
- Multi-calendar reservation management
- Direct booking website builder
- Cleaning and maintenance task management
- GuestyPay payment processing
- Dynamic pricing with PriceOptimizer
- Guest screening and damage protection
- Embedded liability coverage
- Outsourced 24/7 guest communication service
What stands out
- Distributes listings to more than 60 booking sites, including Airbnb, Vrbo, and Booking.com.
- Says its Guest Communication Services improve guest response times by up to 74%.
- Guesty Liability Coverage provides up to $1M of plan coverage, applied automatically at opted-in properties.
- Plans are tiered by portfolio size: 1 to 3 listings, 4 to 199 listings, and 200 or more.