Does Freeman Webb only manage its own properties?

No. The company self-manages communities it owns and also offers third-party management. Approximately one-third of the portfolio is fee-managed, and the company says that share is growing quickly.

What are typical management fees?

The company says its management fees are competitive for the industry, with typical fees of 3-5%.

Is there a minimum unit count for third-party management?

Yes. Freeman Webb-managed properties typically require on-site staff, and 120 units is the threshold the company uses to make that staffing work. Exceptions are considered case by case.

Which markets does Freeman Webb manage in?

All Middle Tennessee markets, plus Knoxville, Chattanooga and Jackson in Tennessee, Huntsville, Alabama and Bowling Green, Kentucky. The company says it manages in Tennessee, Alabama, Kentucky and Mississippi, and that it is also licensed to manage in Georgia and North Carolina.

What accounting and property management software is used?

Yardi, for both accounting and property management.

Property managers

Freeman Webb Company

Freeman Webb Company is a private real estate investment firm in Nashville that acquires, renovates and manages multifamily and commercial property. It both self-manages its own communities and takes third-party management assignments; the company says approximately one-third of its portfolio is fee-managed and that the share is growing quickly.

Third-party work covers apartment communities, office and retail property, and the company also says it oversees hundreds of build-to-rent single-family homes. Properties are staffed on site, with round-the-clock emergency maintenance seven days a week and ongoing preventative maintenance. Accounting and property management both run on Yardi. Management fees are quoted as 3-5%, and properties are normally expected to support on-site staff, with 120 units as the threshold the company uses; exceptions are considered case by case.

Formed in 1979, Freeman Webb reports more than 450 associates and a portfolio of over 11 million square feet of multifamily, office and retail property across the Southeast and Midwest. It says it is the largest private owner/manager of apartments in the Greater Nashville area. It is an Accredited Management Organization through IREM, sits on the Advisory Council of the National Multi-Housing Council, and was named IREM Management Company of the Year in 2017. Major markets listed are Nashville, Knoxville, Jackson, Chattanooga, Murfreesboro, Clarksville, Franklin and Columbia in Tennessee, plus Jackson, Mississippi; Huntsville/Madison, Alabama; and Bowling Green, Kentucky.

Unit counts differ between pages: the company overview says more than 18,000 units alongside 1,000,000 square feet of commercial space, while the FAQ page says 17,500 units. The FAQ also lists Missouri among the states managed in one sentence and leaves it out of another, and says the firm is additionally licensed to manage in Georgia and North Carolina. Confirm the current portfolio and the states of licensure directly.

Best for

Owners of apartment communities of roughly 120 units or more in Middle and East Tennessee, north Alabama, Kentucky and Mississippi who want a fee manager with on-site staffing and Yardi reporting. Smaller properties are taken only case by case.

What they do

Third-party multifamily property management
Office and retail property management
Build-to-rent single-family management
Affordable housing management and compliance
Commercial leasing and brokerage
Residential brokerage
Renovation and redevelopment
Investment acquisitions and asset management
Revenue management
Round-the-clock emergency maintenance

Details

Attribute	Value
Founded	1979
Ownership	Private
Team size	201-500 employees
Licenses	Licensed to manage in Georgia and North Carolina
Memberships	Accredited Management Organization (AMO), IREM, National Multi-Housing Council Advisory Council, Greater Nashville Apartment Association, Tennessee Apartment Association, International Ethics Standards (IES)
How they charge	Typical third-party management fees of 3-5%, with properties normally expected to support on-site staff at about 120 units.

What stands out

Formed in 1979; reports more than 450 associates and a portfolio of over 11 million square feet.
States it is the largest private owner/manager of apartments in the Greater Nashville area.
An Accredited Management Organization through IREM, and named IREM Management Company of the Year in 2017.
Approximately one-third of the portfolio is third-party fee-managed, a share the company says is growing.
Reports annual rent collections of approximately $100 million across the managed portfolio.

Common questions

Does Freeman Webb only manage its own properties?: No. The company self-manages communities it owns and also offers third-party management. Approximately one-third of the portfolio is fee-managed, and the company says that share is growing quickly.
What are typical management fees?: The company says its management fees are competitive for the industry, with typical fees of 3-5%.
Is there a minimum unit count for third-party management?: Yes. Freeman Webb-managed properties typically require on-site staff, and 120 units is the threshold the company uses to make that staffing work. Exceptions are considered case by case.
Which markets does Freeman Webb manage in?: All Middle Tennessee markets, plus Knoxville, Chattanooga and Jackson in Tennessee, Huntsville, Alabama and Bowling Green, Kentucky. The company says it manages in Tennessee, Alabama, Kentucky and Mississippi, and that it is also licensed to manage in Georgia and North Carolina.
What accounting and property management software is used?: Yardi, for both accounting and property management.