Property management software
DoorLoop
DoorLoop is property management software for managers and owners. One platform covers accounting, rent collection, maintenance, leasing, tenant screening, communications, and tenant and owner portals, with reporting built on the same data the day-to-day operations run on.
It handles residential portfolios including single-family, multi-family, mobile homes and student housing; commercial office, retail and industrial property, with CAM allocation by tenant or unit, operating expense billing and year-end reconciliation; affordable housing; and community associations. Rent is collected by credit card, debit card, ACH, Google Pay, Apple Pay, or cash through a Western Union Quick Collect location. Applicants are screened with criminal, credit and eviction checks through TransUnion, listings sync to sites including Zillow and Trulia, leases are sent for eSignature, and an AI Assistant answers resident questions, runs inspections and coordinates maintenance.
The company says it was founded in 2019 by five co-founders, launched the product and raised a $10M seed round in 2021, raised a $20M Series A led by Alpine Investors in 2022 and a $100M Series B led by JMI Equity in 2024, and opened a New York City office and launched its AI Assistant in 2025. It cites a rating of 4.8 or better out of 5 from more than 700 reviews, over 1,000 five-star reviews, and a 4.9/5 support score. Sales is on +1-888-607-3667.
Pricing is published by plan and billed monthly or yearly: the Starter plan is listed at $99 a month, or $69 a month billed yearly, and portfolios above 300 units are routed to a demo. eSignature carries additional fees, and the pricing page runs promotional discounts that change, so confirm the current rate and onboarding fee for your unit count.
Best for
Managers and owners running residential, commercial, affordable housing or association portfolios who want accounting, leasing, maintenance and payments in one system. Portfolios above 300 units are routed to a sales demo rather than self-serve pricing.
What they do
- Rent and fee collection by card, ACH, Google Pay, Apple Pay and cash
- Trust accounting, chart of accounts and financial reporting
- Tenant and owner portals
- Maintenance request and work order management
- Tenant screening with credit, criminal and eviction checks
- Listing syndication and online rental applications
- Lease creation and eSignature
- CAM allocation, billing and year-end reconciliation
- Two-way SMS messaging
- AI assistant for resident questions and inspections
Details
| Attribute | Value |
|---|---|
| Founded | 2019 |
| Ownership | PE-backed |
| Other offices | New York, NY |
| How they charge | Starter plan listed at $99 a month, or $69 a month billed yearly; portfolios above 300 units are quoted after a demo. |
What stands out
- Rent can be collected by credit card, debit card, ACH, Google Pay, Apple Pay, or cash at a Western Union Quick Collect location.
- Tenant screening runs criminal, credit and eviction checks through TransUnion.
- Cites a rating of 4.8 or better out of 5 from more than 700 reviews, and a 4.9/5 support score.
- Raised a $20M Series A led by Alpine Investors in 2022 and a $100M Series B led by JMI Equity in 2024.
- Commercial portfolios get CAM allocation by tenant or unit, expense billing and year-end reconciliation.
Common questions
- What types of property can DoorLoop manage?
- Residential portfolios, including single-family, multi-family, mobile homes and student housing; commercial property such as retail, office and industrial; affordable housing; and community associations.
- What does DoorLoop do out of the box?
- The site lists marketing units and accepting applications online, screening tenants with background checks, filling and sending lease agreements with eSignature, collecting rent online by ACH, debit, credit and cash, tenant and owner portals, vendor management and tenant maintenance requests, and automatic reminders for rent and renewals.