Tenant programs
Deans & Homer
Deans & Homer underwrites insurance programs sold through independent agents and brokers. Its lines are commercial property and liability coverage for small to medium-sized risks, community renters insurance arranged with apartment owners and property managers for their residents, and tenant protection programs for self-storage facilities.
The self-storage tenant protection program is the line the company is best known for in the storage industry, and it describes itself as a recognized leader in that product. Products are written with several A-rated carrier partners as proprietary standard and surplus lines programs.
The model is agent-centric. An underwriter serves as the agent's single point of contact for everything on a policy, including claims, inspections, and underwriting questions, and in-territory underwriting is used to shape products around local market needs. An Agent Center portal lets appointed agents manage commercial property policies, and agents who are not yet appointed can apply through the site.
The site states the firm was established in 1856 and has been building trust for over 170 years. It reports a Net Promoter Score of 78 and says the average policy stays with the company more than 10 years. Self-storage quotes run on a separate phone line from the general number, and coverage is placed through an agent rather than sold directly.
Best for
Self-storage operators wanting a tenant protection program and apartment owners wanting a renters package for residents; coverage is placed through an appointed independent agent, not bought direct.
What they do
- Self-storage tenant protection programs
- Community renters insurance for apartment residents
- Commercial property and liability coverage
- Standard and surplus lines placements
- Agent Center policy management portal
Details
| Attribute | Value |
|---|---|
| Founded | 1856 |
What stands out
- The site states the firm was established in 1856 and has been building trust for over 170 years.
- Reports a Net Promoter Score of 78 and an average policy tenure of more than 10 years.
- Writes proprietary standard and surplus lines products with several A-rated carrier partners.
- Self-storage quotes run on their own phone line, separate from the general number.