Property managers
Cusick Company
Cusick Community Management is a Charlotte, North Carolina community association management company. It manages single-family HOAs, condominium associations, townhome communities, master-planned and gated communities, high-rise buildings, and commercial associations, and provides declarant services to developers setting up a new association and handing it to homeowners.
The company is organised by department rather than by one manager per account. An Association Director owns the board relationship and management oversight while specialist departments handle day-to-day operations, which the firm says produces faster turnaround, better homeowner response, fewer compliance issues, and streamlined work orders. Association Directors carry a limited number of accounts, are trained in regular internal sessions, and are supported by a full-time vice president who trains the senior directors.
Services include financial management with monthly statements, budget preparation and reserve planning, covenant enforcement backed by regular inspections, vendor coordination and work orders, board training in governance, financial oversight and legal compliance, meeting facilitation, live customer support, and an online portal where homeowners make payments, review payment history, submit architectural requests, and reach community documents.
Coverage runs across the Charlotte area, including Gastonia, Huntersville, Indian Trail, Matthews, Waxhaw, and Weddington, plus Raleigh in North Carolina and Fort Mill, Rock Hill, and Myrtle Beach in South Carolina. The company was founded in 1998. Its About page says the founder has fully divested her ownership to Summit Management Partners, while another page describes the firm as locally owned and operated.
Best for
Boards of HOA, condominium, townhome, master-planned, and gated communities in the Charlotte region and elsewhere in the Carolinas that want departmental management support and an online homeowner portal.
What they do
- HOA and community association management
- Condominium and townhome association management
- Association financial management and budgeting
- Covenant enforcement and inspections
- Vendor coordination and work orders
- Board training and meeting facilitation
- Declarant services for new community developers
- Homeowner online payment and document portal
Details
| Attribute | Value |
|---|---|
| Founded | 1998 |
What stands out
- Founded in 1998 and states more than 25 years serving Mecklenburg County communities.
- Association Directors carry a limited number of accounts and are backed by specialist departments for daily operations.
- Serves communities across the Charlotte area, Raleigh, and the Fort Mill, Rock Hill, and Myrtle Beach markets in South Carolina.
- A full-time vice president trains the senior Association Directors, who in turn train the directors under them.
Common questions
- What types of communities does Cusick manage?
- Single-family HOAs, condominiums, townhomes, master-planned communities, gated communities, and commercial associations.
- Can Cusick help set up an HOA for a new development?
- Yes. Its declarant services assist developers in establishing the association, drafting governing documents, and managing the transition to homeowner control.
- How do homeowners submit maintenance requests?
- Through the online portal, which tracks each request, assigns it, and follows it to resolution. Board members use the same platform for financial reports, budgets, and community documents.
- How are covenants enforced?
- The team conducts regular inspections and works with the board to apply covenants fairly and consistently, with the stated aim of preserving property values and community standards.