Cubby (self-storage software)

Cubby is a self-storage management platform covering facility operations, tenant management, online rentals, revenue management, and call handling in one system. It is sold to self-storage operators running one or many facilities from a single unified view, with no separate logins per location.

Facility teams work from real-time availability, pricing, and visual unit overviews, with on-demand or scheduled reporting, shared task lists, and a facility map view. On-site staff get mobile support on iOS and Android, push alerts, and facility inspections that work offline and sync once a connection returns. Tenant management covers lead capture from web, phone, and walk-ins, a passwordless tenant portal, autopay enrollment and payment links, lease and document generation, e-signatures, lien tracking, and message and lease templates that can differ by facility or unit type.

The e-commerce layer renders unit inventory on the operator's own website with unit-specific URLs, schema markup, real-time availability, an interactive facility map, online deposits to hold a unit before move-in, and automated follow-up on abandoned checkouts. Revenue management tracks selected competitors, forecasts seasonal demand, and recommends standard rates and existing-customer rate increases, with rate guardrails, unit-level strategies, occupancy triggers, and a custom rules engine. Cubby Calls routes, records, transcribes, and grades inbound calls, and an AI agent handles voice, SMS, email, and web chat, transferring to a person when a conversation calls for it.

The site states that more than 400 operators use the platform. No price list is published; the only route in is a demo request.