Storage managers
Copper Storage Management
Copper Storage Management is a third-party self-storage management company that runs facilities remotely. It offers full remote management for automated sites, a hybrid model that pairs remote management with strategic on-site support, and a version of the remote model built for boat and RV storage, where pricing, security, and amenity expectations differ.
Under management it handles day-to-day operations end to end: customer service, leasing, revenue management, payments, collections, auctions, maintenance coordination, tenant insurance, and optional bookkeeping. It hires and trains a 1099 contractor who visits each facility at least once a week, and regional site coordinators oversee 10 or more facilities and handle vendor relationships and facility needs. Onboarding covers migrating customer and unit records from the current system into management software, setting up merchant accounts and cash management, and ordering internal and external signage.
Two services are sold on their own as well as inside a management agreement. C3, its call center, answers calls from 8 AM to 8 PM including evenings and weekends with commission-based agents trained on unit types, promotions, and pricing. Marketing is delivered with a partner, Marketing.Storage, and covers SEO and location-specific landing pages, pay-per-click search, and Performance Max campaigns.
The company was founded in 2019 by the Copper family and says it manages 300+ stores across 39 states. Management agreements run a minimum of one year, a set-up fee is required before work begins, and management fees are deducted from the facility's operating account on the 5th of each month. Management fees themselves are based on unit count and quoted on an introductory call, so ask for the full fee schedule plus software, boots-on-the-ground, marketing, and bookkeeping costs in writing.
Best for
Owners of automated or unstaffed self-storage, boat, and RV facilities who want operations, collections, auctions, and marketing run remotely under a 12-month agreement. Owners who want full-time on-site staff should look at the hybrid model instead.
What they do
- Third-party remote self-storage management
- Hybrid remote and on-site management
- Boat and RV storage management
- C3 self-storage call center
- Revenue management and rate increases
- Collections and lien auction handling
- Self-storage marketing, SEO, and paid search
- Bookkeeping and monthly profit and loss statements
- Tenant insurance administration
- Signage and management software migration
Details
| Attribute | Value |
|---|---|
| Founded | 2019 |
| How they charge | Management fees are based on unit count and quoted on an introductory call. Call center service is published at $599 per month for 0-250 units, $699 for 251-500, and $799 for 501-1,000 units, plus a $350 setup fee. |
What stands out
- Says it manages 300+ stores across 39 states under remote, hybrid, and boat-and-RV models.
- A trained 1099 contractor visits each managed facility at least once a week, and regional site coordinators oversee 10 or more facilities each.
- A designated auction team runs the lien and auction process end to end, including cutting locks, lien letters, and scheduling.
- Call center coverage runs 8 AM to 8 PM including evenings and weekends, published from $599 per location per month for facilities up to 250 units.
- Onboarding takes 30 or more days and management agreements run a minimum of one year.
Common questions
- How does the remote management model work?
- Copper handles day-to-day management remotely, covering marketing, collections, auctions, customer service, and optional bookkeeping. It also hires and trains a 1099 employee who goes to the facility at least once a week, and site coordinators who each oversee 10 or more facilities in the region handle vendor relationships and facility needs.
- How long does onboarding take and how long is the agreement?
- Onboarding takes 30 or more days; the company says it has completed it in under 30 days but asks clients for a 30-day window. Management agreements run a minimum of one year, the set-up fee is required before work begins, and management fees are deducted from the facility's operating account on the 5th of each month.
- What does the bookkeeping service include?
- Bookkeeping uses QuickBooks with one account for every facility, and Copper handles monthly profit and loss statements. Annual taxes remain the owner's responsibility.
- How are auctions and overlocks handled?
- A designated auction team handles the lien and auction process from start to finish, including cutting locks, lien letters, and scheduling. Overlocks use Da Vinci locks, which are released once the bill is paid, after which the tenant is texted a code for access.
- What do the management and call center services cost?
- Management fees are based on the number of units and are given on an introductory call rather than published. Call center pricing is published: $599 per month for 0-250 units, $699 for 251-500 units, $799 for 501-1,000 units, and a quote above that, plus a $350 setup fee and $50 per location per month for tracking lines.