Convoso

Convoso sells outbound contact center software to sales and lead-generation teams. The platform combines dialing, lead and list management, call routing, agent monitoring, and caller ID reputation management in one product.

Dialing runs on the company's DX5 engine, with predictive dialing, AI answering machine detection, and speed-to-lead distribution that puts a new lead in front of an agent within seconds of arrival. Dynamic scripts draw on data from a CRM or third-party source and update in real time, and skills-based routing sends each call to an agent by skill, location, availability, or priority. Managers can coach agents live without interrupting the conversation, and call data is reported within minutes of an agent going off a call.

Convoso Ignite scores phone numbers across a performance spectrum based on usage, flags, and contact rates rather than treating each number as clean or flagged, selects the number for each call using carrier, lead, and campaign context, and automates the purchasing, scoring, and assignment of numbers. List management and campaign automation are built to be compliant by default, and the company publishes guidance on FCC and TCPA rule changes; it is represented on the board of Responsible Enterprises Against Consumer Harassment (REACH).

The company says it has been helping businesses grow since 2006. It also offers Convoso for Salesforce, a conversational AI product called Voso.ai, and white-glove onboarding with dedicated implementation support. Pricing is quoted rather than published; the site routes to a demo and a pricing request.