Submetering & billing
Conservice
Conservice is a utility management company for real estate owners and operators. It processes utility bills, reads submeters and bills residents, manages utility vendors and contracts, sources supply, and reports on sustainability and compliance for multifamily, manufactured housing, student housing, and commercial portfolios.
The work runs through Synergy, the company's own platform, which tracks, analyzes, budgets, and pays utility expenses, resolves billing errors, and integrates with a client's property management software. Expense recovery covers the whole resident billback process, including the move-in, move-out, and vacancy periods where utility costs are often absorbed rather than billed. A legal team reviews leases, provides localized support, and indemnifies clients on billing practice.
Conservice says it has been doing full-service utility management for over twenty years, manages 7.9 million utility service points, and processed 22 million utility bills in the past year. Other services include utility due diligence on a prospective acquisition, procurement using its supplier relationships and market knowledge, and telecom strategy and provider management.
Its corporate headquarters is at 750 South Gateway Drive, River Heights, Utah. Pricing is a service fee that the company says is outweighed by what it recovers, but no rate card is published. Ask how the fee is calculated, whether per unit, per bill, or as a share of recovery, before signing.
Best for
Owners and managers of multifamily, manufactured housing, student, and commercial portfolios who want utility billing, payment, and resident billback outsourced with legal support on billing practice. Overkill for a single small property.
What they do
- Utility expense management and bill payment
- Resident utility billing and billback
- Submeter reading and metering services
- Utility data reporting and analytics
- Vendor and contract management
- Utility procurement and energy sourcing
- Sustainability and compliance reporting
- Building performance standards compliance
- Utility due diligence for acquisitions
- Telecom and connectivity management
What stands out
- Says it manages 7.9 million utility service points and processed 22 million utility bills in the past year.
- Says it has provided full-service utility management for over twenty years.
- Its Synergy platform tracks, analyzes, budgets, and pays utility bills and integrates with property management software.
- Provides lease reviews, localized legal support, and legal indemnification on resident billing practice.