Reservation & booking systems
Campspot
Campspot is cloud-based reservation and management software for campgrounds and RV parks, paired with the Campspot Marketplace, a consumer booking channel. It serves more than 3,500 private and public parks across the United States and Canada, including private RV parks and campgrounds, public and municipal parks, franchises, multi-park groups and investment groups.
The platform offers grid, map and list reservation views, a programmatic optimization algorithm that arranges bookings across site inventory, lock-site capability, multi-site reservations, recurring guest billing, point of sale, a housekeeping dashboard, express check-in and e-signature, offline reservation capability, cash and accrual accounting, unlimited users and devices, user-created business rules and visual analytics dashboards. Integrations include Mailchimp, HubSpot, Iterable and SimpleTexting for marketing, one-way and two-way texting, Booking.com, Airbnb and Vrbo channels and a customizable online booking API; some of these carry additional fees. Revenue management tools include occupancy prediction and pricing recommendations.
Commercial terms are simple by design: no software setup fees, no onboarding fees and no long-term contracts, monthly billing, and a guest-paid booking fee on online reservations in the standard Growth Package. There is no per-site charge, so sites that are not booked cost nothing, which is why the company encourages parks to load their full inventory at onboarding. Separate packages exist for single parks, public parks and enterprise multi-park operators, and every customer gets a dedicated Market Manager for setup plus a self-guided certification course.
Campspot started in 2015 with a group of campground owners who found that nearly half of United States campgrounds were not taking online reservations. It is headquartered at 38 Commerce Ave SW, Grand Rapids, Michigan, with employee hubs in Denver and Chicago, operates as Rezplot Systems, LLC, and cites the 2022 ARVC Supplier of the Year Award and a 2022 American Glamping Award.
Best for
Private or public parks that want cloud reservations, a consumer marketplace channel and revenue management tools with no upfront software cost. Parks unwilling to pass a booking fee to guests should price alternatives.
What they do
- Campground reservation and management software
- Campspot Marketplace listings
- Revenue management and dynamic pricing tools
- Point-of-sale
- Housekeeping and operations dashboards
- Analytics, reporting and benchmarking
- Guest texting and email marketing integrations
- Online booking API for custom websites
Details
| Attribute | Value |
|---|---|
| Founded | 2015 |
| Other offices | Denver, CO, Chicago, IL |
| How they charge | No setup, onboarding or per-site fees and no long-term contract. Billed monthly, with a guest-paid booking fee on online reservations in the standard Growth Package. |
What stands out
- Serves more than 3,500 private and public parks across the United States and Canada.
- Charges no setup, onboarding or per-site fees; the standard package runs on a guest-paid booking fee for online reservations.
- Started in 2015 by a group of campground owners; headquartered in Grand Rapids with hubs in Denver and Chicago.
- Cites the 2022 ARVC Supplier of the Year Award and a 2022 American Glamping Award.
Common questions
- How does Campspot bill for its software?
- Campspot bills monthly and offers several payment options depending on the park's location. There are no software setup fees, no onboarding fees and no long-term contracts, and the standard Growth Package runs on a guest-paid booking fee charged on online reservations only.
- Does Campspot charge per campsite?
- No. Campspot does not charge per site, so a site that is not booked generates no fee. Most parks load their full inventory at onboarding, including sites they are not actively renting, which gives accurate availability across the property and avoids a second setup later.
- Can the reservation fee be passed on to guests?
- Yes. Many parks add a surcharge to customer orders to offset the Campspot reservation fee, and custom site rates and fees can be configured through the administrative tools.
- Does Campspot require special hardware?
- No. Campspot is an online application, so it needs only an internet connection and a computer with a modern web browser; the company recommends the latest version of Google Chrome. Updates are released to all customers at once at no extra cost, with nothing to download or install.