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Reservation & booking systems

Campground Master

Campground Master is Windows desktop reservation and management software for campgrounds, RV parks and other rental businesses, published by Cottonwood Software, LLC of Litchfield Park, Arizona.

The model is do-it-yourself. A free 30-day trial is downloaded and the buyer sets up the database, which is why there are no per-site or per-room charges. Basic functionality runs without an internet connection, while online reservations, credit card processing and remote access are available to parks that are connected. The program handles monthly and annual rentals, including mobile home lots, tracks electric, water and gas meter readings and bills tenants automatically, produces payments-due reports, statements, contracts and delinquent notices, runs a housekeeping report for parks with cabins or motel rooms, supports point of sale and barcode scanning, and exports to accounting software. The same flexibility lets parks use it for marinas, flea markets, kennels and storage areas.

Pricing is one-time. The software alone is $795, or $890 plus shipping with a printed manual and CD. A networking option covering three computers takes it to $1295, or $1390 plus shipping with the manual and CD; further computers are $100 each and the point of sale option is $300. Technical support and updates are included for the first year, after which the updates and support subscription is $100 a year; the licence already purchased never expires if the subscription lapses, though support then narrows to problems that stop the program working.

The first release was in 2001 and the program has been used in over 3100 campgrounds and other businesses. The publisher states compatibility with current Windows versions including 10 and 11, keeps no sales team, and asks buyers to read the site and try the demo before calling. Phone support runs 8AM to 5PM Arizona time on weekdays, calls are returned rather than answered live, and email is the preferred channel.

Best for

Small and mid-size parks that want to own their reservation software outright on a Windows PC and set it up themselves instead of paying per-reservation fees. Not for owners who want a cloud system or vendor-led setup.

What they do

  • Windows campground reservation software
  • Online reservations add-on
  • Credit card processing
  • Point-of-sale and barcode scanning
  • Meter reading and utility billing
  • Monthly, seasonal and mobile home lot rentals
  • Custom reports and printed forms
  • Custom form design for an extra fee

Details

AttributeValue
How they chargeOne-time licence: $795 for the software, $1295 with the three-computer networking option, $300 for point of sale, $100 per extra computer. Updates and support are $100/year after the first year.

What stands out

  • First released in 2001 and used in over 3100 campgrounds and other businesses.
  • Licence is a one-time purchase starting at $795, with no per-site or per-room charges and no monthly fees.
  • Updates and support are included for the first year, then $100 a year, and the purchased licence never expires.
  • Free 30-day trial, with the buyer setting up the database themselves.

Common questions

How much does Campground Master cost?
The software alone is $795, or $890 plus shipping with a printed manual and CD. Adding the networking option for three computers takes it to $1295, or $1390 plus shipping with the manual and CD. Additional computers are $100 each and the point of sale option is $300. These are all one-time costs.
Are there monthly fees or per-site charges?
No. There are no monthly fees and no charges based on the number of campsites or rooms, because the buyer sets up the database. Support and updates are included for the first year, then the updates and support subscription is $100 a year, and the version already licensed never expires if the subscription lapses.
How long has Campground Master been around?
The first release was in 2001 and it has been improved since. The publisher, Cottonwood Software, says it has been creating software for 30 years, and Campground Master has been used in over 3100 campgrounds and other businesses.
Does it need a reliable internet connection?
No. Basic functionality needs no internet access at all. Parks that do have internet gain extra functions, including online reservations, credit card processing and remote access from home or another office.