Reservation & booking systems
Good Sam Campground Software (Campground Commander)
Campground Commander is web-based reservation and management software for campgrounds and RV parks, aimed at smaller and family-owned operations. It runs in a browser on phone, tablet or desktop and covers online and in-office reservations, a campground map, customer records, billing and reporting.
Reservations made online and in the office update in real time so a site cannot be double-booked, identical confirmations go to both camper and campground, and campers must sign agreement to campground rules before a booking completes. The map shows site shapes, numbers, photos and nearby city labels so campers can judge whether a larger rig fits. The system captures Good Sam, veteran and other discount IDs, stores vehicle and licence plate information, supports any number of users with administrative permissions, and is described as WCAG Level A accessibility compliant.
Campground Commander has joined forces with Let's Camp, a campground management software and marketplace, in what the site calls a new chapter for the product. Card processing is offered through Basys Processing either as monthly fees plus a percentage of transactions or as a surcharging program at a flat 3.89% passed to the camper, subject to state laws that limit or prohibit surcharging. A separate integration with INEX Technologies' licence-plate-recognition visitor management system uses plate numbers as reservation identification to run gates and check out guests who have left.
The subscription price for the software is not published: the site lists campground websites starting at $100/month and a one-time membership fee of $775, and the performance figures shown come from a user survey and posted reviews rather than an audited source. The contact number listed is 306.249.9609; ask what the Let's Camp acquisition changes for pricing and support.
Best for
Small and mid-size family-owned campgrounds and RV parks moving off paper or spreadsheets who want online booking, a clickable site map and hands-on support; larger multi-property operators will find the reporting thin.
What they do
- Online campground reservations
- Interactive campground site map
- In-office reservation management
- Customer and billing records
- Reporting and tax computation checks
- Automated email confirmations
- Credit card processing through Basys
- Campground website design and hosting
- Licence plate gate access integration
Details
| Attribute | Value |
|---|---|
| How they charge | The software subscription price is not published; the site lists campground websites starting at $100/month and a one-time membership fee of $775. |
What stands out
- Has joined forces with Let's Camp, a campground management software and marketplace.
- Online and in-office reservations update in real time, which the company says eliminates double or overbooking.
- Software is described as WCAG Level A accessibility compliant.
- Basys surcharging option is a flat 3.89% passed to the camper, where state law allows it.
- Integrates with INEX Technologies licence plate recognition for automatic gate access and checkout.