ARM Solutions

A.R.M. Solutions is an accounts receivable management company working for businesses that bill on a recurring basis: pest control, waste hauling, propane, lawn care, HVAC and plumbing, along with healthcare. Its stated aim is to recover past-due balances early enough that the customer relationship survives the process.

Three programs cover the delinquency lifecycle. 1st Party CARE works accounts at 0 to 30 days past due, contacting customers in the client's own name as an outsourced extension of the billing team. The Flat Fee program is third-party collection at a fixed fee per account, so the client keeps everything collected, and it carries a 2x performance guarantee. Contingency collections take aged accounts on a no-recovery, no-fee basis; Flat Fee accounts that complete their treatment program without resolving transition into contingency automatically, with no new agreement.

Placements can be uploaded in the client's existing file format or pushed through integrations with ServiceTitan, PestPac, FieldRoutes and more than twenty other platforms, with outreach beginning within 24 hours. Account status is visible in real time through the WebView portal, and as a licensed third-party agency the firm can report to credit bureaus.

The firm is licensed and authorized to collect in all 50 states, is rated A+ by the Better Business Bureau, and is the exclusive endorsed collection partner of the NPMA, NWRA and NPGA. Get the fee schedule and the terms of the performance guarantee in writing before placing a portfolio.