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Public adjusters

Adjusters International

Adjusters International, Ltd. is a Utica, New York group of regional public adjusting firms that represent policyholders in property damage insurance claims. The firms work for the property owner rather than the insurer, documenting the loss, preparing the itemized claim, and negotiating the settlement with the insurance company.

The group is not a franchise. The regional firms share common ownership and a common mission, which the company says lets them scale up and share resources across regions after a hurricane, earthquake, or wildfire while each firm stays close to local practice and regulation.

Coverage spans all 50 states, U.S. possessions, the Caribbean, Canada, and selected international locations. Clients range from individual business owners and homeowners to publicly traded companies with assets in multiple countries. The regional member firms list service tenures ranging from roughly 40 to more than 100 years.

Because representation comes through a regional member firm rather than a single national office, the specific firm assigned, its licensing in the loss state, and its fee should be confirmed directly before signing an engagement.

Best for

Commercial property owners facing a large or complex loss - fire, storm, or catastrophe - who want their own adjuster documenting and negotiating the claim. Small claims below a carrier's routine adjusting threshold are usually not worth the fee.

What they do

  • Public adjusting for commercial property claims
  • Property damage documentation and claim preparation
  • Claim negotiation with the insurance carrier
  • Catastrophe and disaster recovery claim support
  • Insurance policy review and consultation
  • Residential property claim representation

What stands out

  • Regional member firms cover all 50 states, U.S. possessions, the Caribbean, Canada, and selected international locations.
  • Not a franchise: the regional firms operate under common ownership, which the group says lets it share resources after a regional disaster.
  • Member firms list service tenures ranging from about 40 years to more than 100 years.
  • Assisted the Government of Kuwait following the Persian Gulf War and deployed recovery teams after Hurricane Andrew.