Transaction coordinators
20four7VA
20four7VA is a full-service offshore staffing agency based in Berlin, Maryland. It recruits, vets, places, and supports remote contract workers for small and mid-sized businesses, with a dedicated real estate virtual assistant line alongside administrative, marketing, lead generation, technical, eCommerce, and call center roles.
Matching is free: the client describes the role, and the agency sources candidates, runs the interviews, and assists with onboarding. Most clients get candidate packets within 48 to 72 hours of approving a job description, and the whole hiring and onboarding process usually takes about five business days. After hiring, the client gets a dedicated account manager, and the agency handles payroll, training, and a proprietary time-tracking system that logs hours and captures screenshots. Every applicant passes a 14-step vetting process of interviews and assessments.
The company reports 9,156 clients helped and more than 19,000 virtual assistants endorsed to clients, across six continents and 13 countries. Most VAs are in the Philippines, sourced only from countries where English is widely spoken and reliable internet is available; partner call centers are in the Philippines and South Africa. It has been named to the Inc. 5000 for five consecutive years, 2022 through 2026, and to the Inc. 5000 Honor Roll, and is registered and licensed in the State of Maryland under #W15441447.
Hourly rates are not published because they vary by hours, experience, and specialization, so a consultation call is required to get a number.
Best for
Real estate teams that want a managed offshore hire - recruiting, payroll, time tracking, and an account manager included - rather than a freelance marketplace listing. Less suited to buyers who need a US-based, on-site coordinator.
What they do
- Real estate virtual assistants
- Administrative virtual assistants
- Marketing virtual assistants
- Lead generation virtual assistants
- Call center and customer service virtual assistants
- Technical and IT virtual assistants
- eCommerce virtual assistants
- VA recruitment, matching, and onboarding
- Payroll and time tracking for placed VAs
- Web, app, SEO, and PPC development packages
Details
| Attribute | Value |
|---|---|
| Licenses | Maryland business registration #W15441447 |
| How they charge | Hourly rates vary with weekly hours, experience, and specialization; billing is weekly by PayPal, plus a one-time $99 setup fee charged after the VA's two-week probationary period. |
What stands out
- Reports 9,156 clients helped and more than 19,000 virtual assistants endorsed to clients.
- States it has served over 3,000 clients on six continents, with clients in 13 countries.
- Named to the Inc. 5000 for five consecutive years, 2022 through 2026, and to the Inc. 5000 Honor Roll.
- Registered and licensed in the State of Maryland under #W15441447.
- Requires every VA applicant to complete a 14-step vetting process of interviews and assessments.
Common questions
- How does the hiring process work?
- 20four7VA matches clients with candidates for free. The client describes the position, and the agency finds candidates, facilitates the hiring process including scheduling and interviews, and assists with onboarding. Most clients receive candidate packets within 48 to 72 hours of approving the job description, and the full hiring and onboarding process usually takes about five business days.
- What does it cost to hire a virtual assistant?
- Hourly rates depend on the weekly hours engaged, the VA's experience and proficiency, and how specialized the skills are; higher weekly hours mean a lower hourly rate. There is also a one-time $99 setup fee, billed after the VA passes the two-week probationary period. Clients are usually billed weekly by PayPal subscription based on actual hours worked.
- Is there a long-term contract?
- No. Clients are not locked into a long-term contract, but a seven-day cancellation notice applies. A one-week deposit is collected before the VA starts and is applied when a cancellation request is submitted.
- What happens if the virtual assistant is not a good fit?
- During the first two weeks after the start date, a client can request a replacement. For VAs who have been in place longer, the account manager first discusses other options, such as a training or coaching program. If that does not produce satisfactory results, the agency sources replacement candidates.
- Where are the virtual assistants based?
- VAs are spread across five continents, with the bulk in the Philippines. The agency sources only from countries where English is widely spoken and a reliable internet connection is easily accessible. Its partner call centers are in the Philippines and South Africa.